Due to the fragile nature of our pieces, all Vessel Wound ceramics are shipped with the utmost care. Your purchase will be dispatched within three days of placing an order.
All orders are shipped with eco-friendly packaging and sealed by its maker. You will receive a shipping confirmation with tracking once dispatched from our studio on the Gold Coast, QLD.
If your item arrives damaged we will happily exchange it for a similar piece of equal value - no two ceramics are the same. Please note that the buyer is responsible for return shipping costs on damaged pieces. Please ensure a secure shipping location is provided at checkout as we are unable to provide refunds for stolen or lost packages.